Returns & Refunds Policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you're not happy with your item, we're here to help.

Return Window:
You may return items within 14 days of delivery for a full refund or exchange.

Conditions:

• Items must be in original condition, unused, and with all original packaging.
• Digital products (such as downloadable games or software keys) are non-refundable once delivered.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

How to Start a Return:

• Email us at valoragoods@gmail.com with your order number and reason for return.
• We'll provide return instructions and a shipping address.
• Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Questions?
Reach out anytime at valoragoods@gmail.com — we're here to help!